Company Shipping Policy

PampersNappies.com.au is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

The company uses a variety third party providers for shipping and we do not accept any liability for damage and loss of goods on behalf of the partners. Insurance of goods in transit is not provided. If insurance is required please indicate in the comments box on the order completion form and we will call you back the next day with quotes.

We reserve the right to use a different shipping provider with a service equal or better to that selected and paid for during order. Please note that PO Box addresses are only valid for Australia Post services and cannot be used by courier companies.

Shipping times from Sydney vary between 1-7 days within Australia by road. Air freight can be arranged if specifically requested.

Shipping Costs

Simply click on the item you are interesed in and add the number of cartons you want and enter your postcode.  The freight costs will then be displated to you.

Free Shipping Offer:  On bulk orders over $250 in value please enter the discount code ZFREIGHT during checkout to receive complimentary freight.
The "ZFREIGHT" discount coupon will cease to operate after the 21st March 2014.  

From this date we will only be able to extend a free shipping offer to postcodes located in New South Wales, Victoria, ACT and South East Queensland.   

A free "Bulk Shipping" option will be displayed during checkout for orders of $250 or more with delivery addresses located within these qualifying areas.